Shipping & Policy
Everything you need to know about getting your order.
🚚 Shipping
Production Time
3-5 business days
Delivery (India)
5-10 business days
International
10-20 business days
You will receive a tracking number by email once your order ships.
Shipping Charges by Region
Real Medico+ members get free shipping on all orders worldwide.
🚫 Returns & Refunds
Effective May 19, 2026 · Read full policy →
All Sales Are Final
We do not accept returns, exchanges, or cancellations under any circumstances once an order has been placed and payment confirmed. Our products are custom print-on-demand — each item is made specifically for your order and cannot be restocked.
❌Change of mind — not accepted
❌Wrong size ordered — not accepted (check size chart before ordering)
❌Colour variation due to screen calibration — not accepted
❌Order cancellation after payment — not possible
⚠️Item arrived visibly damaged in transit — contact us within 48 hours with photos and order number. Replacement offered at our discretion.
⚠️Wrong item received — contact us within 48 hours with photos and order number. Replacement offered at our discretion.
For damaged or wrong items, email support@therealmedico.store within 48 hours of delivery.
💳 Payment & Security
All payments are processed securely by Razorpay. We accept:
📋 Legal Information
Business Name: The Real Medico
Contact: support@therealmedico.store
Website: therealmedico.store
In compliance with Consumer Protection (E-Commerce) Rules 2020, India.